SHERATON SURABAYA HOTEL & TOWERS, Surabaya – A Smart Stay in the City
About the Hotel
Rooms & Suites
Sheraton Surabaya Hotel & Towers offers 348 rooms with Sheraton Signature Sleep Beds, city views, and marble bathrooms. Each room includes a flat-screen TV with satellite channels, a tea and coffee maker, and a laptop-compatible safe. Some rooms feature a seating area, a minibar, and executive lounge access. Suites include separate living areas, kitchenettes with refrigerators and microwaves, and two bathrooms.
Dining Options
The hotel has three onsite restaurants. Kafe Bromo serves Indonesian, Asian, and Western cuisine, with seasonal dishes curated by the Executive Chef. Kawi Lounge offers cocktails and small bites in a lobby setting with floor-to-ceiling windows. La Patisserie provides freshly baked pastries and coffee drinks. Room service is available 24 hours.
Leisure & Wellness
Guests can use the outdoor pool, whirlpool, and tennis courts. The Sheraton Spa offers massages, a sauna, and a jet pool. A 24-hour fitness center includes Peloton bikes and Technogym equipment. The hotel also features soundproofed rooms for added quiet.
Location & Transport
The hotel is adjacent to Tunjungan Plaza, a shopping mall with over 500 stores. It is 2.5 km from Gubeng Station and 25 km from Juanda International Airport. Nearby attractions include the Monkasel Submarine Museum, Tugu Pahlawan Monument, and Heroes Monument.
Services & Accessibility
The hotel provides a full-service business center, free Wi-Fi, and digital check-in. Meeting spaces include the Sheraton Ballroom and modern conference rooms. Accessible features include roll-in showers, hearing-accessible rooms, and elevators. The concierge can assist with tours and transportation.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
- Children's buffet
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Hot spring bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor