Sheraton Surabaya Hotel & Towers Exterior photo The photo shows the grand entrance of the Sheraton hotel. The hotel building itself is tall and modern, with many floors of windows. The entrance is a stunning architectural feature, with a curved, wooden-like facade featuring vertical slats and warmSheraton Surabaya Hotel & Towers Room photo The photo shows a well-lit hotel room with a focus on the bed. The room has a clean and modern aesthetic, with neutral tones and natural light streaming in from a large window. 

The bed is the centerpiece, featuring crisp white linens, several pilloSheraton Surabaya Hotel & Towers Exterior photo The photo shows a modern and elegant hotel lobby area, focusing on the reception desk and the surrounding design. 

The reception desk is a sleek, curved structure with a white, vertically ribbed front and a warm wooden base. It sits on a patterned m
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Check-in
21Apr2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
-
Close to the Siola Surabaya Museum
Great
8.6
8.8
/10
5.0
4.6
/5

Amenities

Sheraton Surabaya Hotel & Towers offers a comprehensive range of amenities on-site. Guests can enjoy an outdoor pool, a well-equipped fitness center, and tennis courts for active leisure. The hotel also incorporates Sheraton Spa, providing a variety of treatments for relaxation and wellness.

Dining

Dining options at the hotel include Kafe Bromo, a venue specializing in a mix of Indonesian, Asian, and Western cuisine. Kawi Lounge provides a casual setting for enjoying cocktails and small bites while overlooking the city. La Patisserie showcases fresh pastries and gourmet coffee, perfect for a quick treat.

Location

Sheraton Surabaya Hotel & Towers is conveniently located in the city center, adjacent to Tunjungan Plaza Mall. This prime spot places guests near shopping, cultural sites, and corporate offices, with easy access to the Monkasel Submarine Museum and other attractions. The hotel is 12 miles from SUB Airport, ensuring simple transportation options.

Business Facilities

The hotel accommodates business travelers with an extensive selection of meeting rooms equipped with modern technology. A full-service business center is available for various corporate needs. Expert services ensure a successful event or conference at this strategic location.

Family Amenities

Sheraton Surabaya Hotel & Towers caters to families by providing engaging activities and spacious accommodations. The outdoor pool includes a children's area, making it family-friendly. On-site dining also offers children's menu options to suit younger guests.

Highlights

Location: Adjacent to Tunjungan Plaza Mall

Dining: Kafe Bromo with Indonesian & Asian cuisine

Amenities: Sheraton Spa with a variety of treatments

Business: Extensive selection of meeting rooms

Must-do experiences

  • Savor raw Tuna Sashimi at the local seafood market, Pasar Bensing.
  • Visit the historic House of Sampoerna for a glimpse of Surabaya's past.
  • Stroll through the vibrant Tunjungan Plaza for shopping and snacks.
  • Don't miss the food stalls at G-Walk for the best local street food.
  • Experience a traditional dance performance at Graha Pancasila.
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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Junior Suite
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Club King Room
2 persons
390 sq. feet 
1 King-size bed
Shower
Bathtub
Club Twin Room
2 persons
390 sq. feet 
2 Single beds
Shower
Coffee machine
Executive Suite
2 persons
865 sq. feet 
1 King-size bed
Shower
Coffee machine
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Check Dates & Room Rates

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Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.6/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Sheraton Surabaya Hotel & Towers presents a delightful culinary showcase with its diverse dining venues. From relaxing family-friendly settings to sophisticated lounges, each option offers a taste of local and international flavors set against picturesque backdrops.
Sheraton Surabaya Hotel & Towers Restaurant photo The photo shows a spacious and elegant lounge area, likely within a high-end hotel or resort. The room is characterized by its modern design, warm lighting, and expansive views of a body of water, possibly the ocean. 

The seating arrangement consist
Sheraton Surabaya Hotel & Towers Restaurant photo The photo captures a large, elegant ballroom set up for a formal event, likely a wedding reception or banquet. The room is spacious and well-lit, with a high ceiling featuring ornate, recessed lighting and a central chandelier. 

Numerous round table

Kafe Bromo

Indonesian and Asian influences with international options
Ambiance
Family-friendly atmosphere with modern decor and stunning pool views through floor-to-ceiling windows
Key Offerings
Enjoy an all-day dining experience with a varied menu perfect for brunch, lunch, or dinner in a terrace-like setting.
Reservation
Not required
06:00 - 22:00 daily

Kawi Lounge

International dishes served in an elegant setting
Ambiance
Modern and romantic, ideal for intimate gatherings or casual meetups
Key Offerings
Unwind with craft cocktails and a selection of light bites, perfect for a late-night indulgence.
Reservation
Recommended
09:00 - 00:30 daily

La Patisserie

International pastries and desserts
Ambiance
Modern and inviting, showcasing eye-catching pastries and treats
Key Offerings
Savor deliciously crafted sweets and artisanal coffee in a cozy setting, perfect for afternoon breaks or casual meetings.
Reservation
Not needed
08:00 - 22:00 daily

Sheraton Surabaya Hotel & Towers Location

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Map view
Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
2000 ft
Restaurants
Chop Buntut Cak Yo
300 ft
Jl. Embong Malang No.25-31 Tunjungan Plaza 6
Play Domicile
200 ft
Jl. Embong Malang Plaza Tunjungan 6 Grand Lobby Entrance
Kafe Bromo
400 ft
Sheraton Surabaya Hotel & Towers
Lime Restaurant
1700 ft
On the Top of Tunjungan Plaza 4 Jl. Embong Malang no. 25 - 31 Four Points by Sheraton
Marugame Udon and Tempura Tunjungan Plaza
2300 ft
Jln. Basuki Rachmad no. 8-12 Tunjungan Plaza III 5th Floor
Gyu-Kaku Japanese BBQ
2200 ft
Jln. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza IV 5th floor
Fish & Co
1900 ft
Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5
Explore Surabaya
Explore Surabaya
Top Attractions
Activities
Dining
Entertainment
Pointed Bamboo Monument
Pointed Bamboo Monument
17 minutes walking
Pointed Bamboo Monument symbolizes Surabaya's culture, with unique architecture and surrounding gardens perfect for photos.
Monumen Kapal Selam
Monumen Kapal Selam
20 minutes walking
Monumen Kapal Selam features a retired submarine, offering insights into Indonesia's naval history and a chance to explore within.
Muhammad Cheng Hoo Mosque
Muhammad Cheng Hoo Mosque
20 minutes walking
This Mosque showcases stunning Chinese-Islamic architecture, providing a peaceful atmosphere and cultural significance.
Heroes Monument
25 minutes walking
Heroes Monument honors those who fought for Indonesian independence, featuring a museum detailing Surabaya's pivotal role.
Biking at Bungkul Park
35 minutes walking
Biking at Bungkul Park offers a green haven with bike rentals, a great spot for family fun and enjoying nature.
Spa Treatments at Da Vinci Spa
5 minutes driving
Da Vinci Spa focuses on relaxation with various treatment options, ideal for travelers seeking rejuvenation.
Local Market Visits
10 minutes driving
Local markets provide vibrant scenes of Surabaya, offering fresh produce and handmade goods, great for cultural immersion.
Taman Apsari Picnic
9 minutes walking
Picnicking at Taman Apsari allows guests to relax in a scenic park with beautiful landscaping and tranquil settings.
Chop Buntut Cak Yo
Chop Buntut Cak Yo
1 minute walking
Chop Buntut Cak Yo specializes in oxtail soup, known for its rich flavors in a casual and lively dining atmosphere.
Kafe Bromo
Kafe Bromo
2 minutes walking
Kafe Bromo serves Indonesian cuisine with a cozy ambiance, offering traditional flavors perfect for a quick meal.
Marugame Udon and Tempura
9 minutes walking
Marugame Udon features freshly made udon and tempura in a casual setting, ideal for satisfying cravings.
Lime Restaurant
Lime Restaurant
7 minutes walking
Lime Restaurant offers a mix of Indonesian and international dishes, set in a modern atmosphere making it suitable for families.
Surabaya Plaza
Surabaya Plaza
19 minutes walking
Surabaya Plaza hosts various shops and entertainment options, making it a hub for shopping and casual hangouts.
Tunjungan Plaza
Tunjungan Plaza
9 minutes walking
Tunjungan Plaza features shopping, dining, and entertainment, including theaters for a lively nightlife experience.
Jazz Night at Café Society
10 minutes driving
Café Society hosts weekly jazz nights, creating a relaxed atmosphere for music lovers and a great dining experience.
Cinema XXI Tunjungan
9 minutes walking
Cinema XXI offers the latest films in a comfortable setting, ideal for family outings or a solo movie night.
Getting around
City Centre
Surabaya3 min  ·  700 ft
Airports
Juanda (SUB)34 min  ·  13.7 mi
Abdul Rachman Saleh (MLG)130 min  ·  53.7 mi
Train
Gubeng Train Station20 min  ·  1.0 mi
Pasar Turi Train Station Surabaya20 min  ·  1.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at IDR 50000 per stay.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 1260 verified reviews
9.8/10
Perfect
99%
Recommend
Breakfast
8.0/10
Cleanliness
8.8/10
Comfort
9.0/10
Facilities
8.6/10
Free Wi-Fi
8.9/10
Location
9.7/10
Paid Wi-Fi
8.5/10
Staff
9.4/10
Value for money
8.2/10
Pros
Excellent service
Connecting rooms
Comfy bed
Cons
Leaking bathtub
Guest reviews
based on 252 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Sheraton Surabaya Hotel & Towers
Can sahoor meals be arranged for guests during Ramadan?
01 March 2024
Sahoor can be served in the Kafe Bromo restaurant for guests observing Ramadan.
Is there a direct entrance to Tunjungan Plaza Mall from the hotel?
10 April 2024
Yes, the hotel has a direct connection to Tunjungan Plaza via the east hotel entrance.
What options are available for nightlife at the hotel?
15 April 2024
Kawi Lounge offers a delightful atmosphere for socializing, along with a selection of cocktails and small bites.
Is there a designated smoking area in the hotel?
20 April 2024
Smoking is permitted in Kawi Lounge, which serves as a designated smoking area.
Are extra beds available in rooms?
25 April 2024
Extra beds can be arranged in all room types upon request.
What time does dinner begin at Kafe Bromo?
30 April 2024
Dinner service at Kafe Bromo starts at 6:00 pm.
Do you offer two-bedroom accommodations suitable for four guests?
05 May 2024
A two-bedroom apartment is available that accommodates up to four guests, with smoking options on request and subject to availability.
Is there a list of connecting rooms available?
10 May 2024
Connecting rooms are available in several categories, including Deluxe and Junior Suite options.
Are there privacy blinds in the Club room bathrooms?
15 May 2024
Yes, the Club room bathrooms feature privacy blinds for added comfort.
What are the operating hours for the outdoor pool?
20 May 2024
The outdoor pool is accessible every day from 6:00 am to 6:00 pm.

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